Welcome to Wallscape Framecraft! These Terms & Conditions govern your use of our website and the purchase of our custom photo frames, personalized gifts, and home decor items. By accessing our site or placing an order, you agree to be bound by these terms.
1. Introduction & Acceptance of TermsThis website is operated by Wallscape Framecraft. Throughout the site, the terms "we", "us" and "our" refer to Wallscape Framecraft. By visiting our site or buying custom picture frames from us, you engage in our "Service" and agree to be bound by these Terms & Conditions.
2. Custom Products, Photo Uploads & Content GuidelinesPersonalized Photo Frames & Gifts: We specialize in custom photo frames, anniversary gifts, birthday presents, and personalized home decor.Customer Content Responsibility: When you upload images, text, or artwork for customization, you confirm that you own the rights or have explicit permission to use them. Wallscape Framecraft is not liable for low-resolution images provided by customers.Color Variations: Due to variations in monitor displays, screen resolutions, and lighting, the actual physical print and frame colors may slightly vary from what you see on your screen.
3. Pricing, Orders & Secure PaymentsAll prices listed on Wallscape Framecraft are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.We accept secure online payments via UPI, Credit/Debit Cards, and Net Banking.An order is officially processed and confirmed only after successful payment verification.
4. Shipping & Delivery PolicyWe strive to deliver your custom frames safely and securely across our serviceable delivery locations.Delivery timelines depend on your shipping address and the processing/manufacturing time required for personalized items. We are not responsible for unexpected delays caused by third-party courier partners or logistics issues.
5. Return, Replacement & Refund PolicyBecause our items (such as custom photo frames and personalized gifts) are custom-made to order, we do not accept returns for a change of mind.If you receive a damaged, defective, or incorrect product, please notify our support team immediately with unboxing proof (photos and video) within 48 hours of delivery to claim a replacement or resolution.
6. Intellectual Property RightsAll content included on this website—such as product designs, graphics, logos, text, and images—is the intellectual property of Wallscape Framecraft. Unauthorized reproduction, distribution, or commercial use of our content is strictly prohibited.
7. Customer Support & Contact InformationIf you have any questions or concerns regarding these Terms & Conditions, you can easily reach out to our team:Store Address: 903 Sector B Shreenath Puram, Kota, RajasthanPhone Support: +91 6376405500Email Support: Contact@wallscapeframecraft.comWorking Hours: Monday to Saturday (10:00 AM - 7:00 PM)